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(03) 9000 1234Brisbane businesses are growing fast, and plenty of them are still taking orders by phone, email or a basic contact form.
We design and build Shopify and WooCommerce stores for retailers, trade suppliers, health businesses and tourism operators across South East Queensland, so customers from Fortitude Valley to North Lakes can browse, order and pay whenever suits them.
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E-commerce Design & Development in Brisbane
South East Queensland has seen strong population growth, and new suburbs like Springfield, North Lakes and parts of Moreton Bay are full of customers who would rather order online than drive across the city.
For many Brisbane businesses, that demand is arriving faster than their systems can handle, and manual ordering is quietly limiting how much they can sell each week. Customers who cannot order after hours often find a competitor who lets them.
The construction and trades sector is a good example. Suppliers of fixings, tools, safety gear and building products often serve trade customers who want to reorder quickly from site, see their account pricing and pay on invoice. A retail-style store does not suit them, but a well-planned B2B store with account logins and quick reorder lists can save hours of admin every week and make you the easiest supplier to deal with.
Retailers, health product suppliers and tourism operators selling gift vouchers or experiences each need something different again. We start by understanding who buys from you and how, then build a store with sensible delivery zones across Greater Brisbane, the right payment options and a checkout simple enough for customers ordering from their phone between jobs. We also make sure the store runs on Queensland time, with no daylight saving mix-ups.
Melbourne team · AEST hours
Serving Brisbane, QLD
The Challenge
These are the problems that tend to stall online sales for Brisbane and South East Queensland businesses.
Many Brisbane suppliers still take orders by phone and email, then key them in by hand. It works until volume grows, then mistakes, missed calls and after-hours enquiries start costing real sales and tying staff to the desk.
Customers stretch from Redcliffe to Logan and out to Ipswich, and the cost of getting goods to each varies widely. A single flat shipping rate either eats your margin on distant orders or scares off nearby buyers with inflated fees.
Builders and tradies want to reorder in seconds, see their own pricing and pay on account. When they are forced through a consumer checkout every time, they simply pick up the phone again, and the store never gets used.
Queensland does not use daylight saving, so promotions, sale end times and delivery cut-offs set by interstate tools can be an hour out for half the year. Small errors like this frustrate customers and create avoidable support enquiries.
Our Approach
Our Melbourne-based team works with Brisbane clients remotely through video calls, shared design links and email, scheduled around Queensland business hours.
We start with a video call to understand your customers, products and current ordering process. Whether you sell to the public, to trade buyers or both, we plan the store structure and checkout around how orders really come in.
We set up postcode-based delivery zones for Greater Brisbane, local delivery or pickup for nearby customers, and Australia Post or Sendle for everywhere else. Delivery costs and timeframes are shown clearly before checkout, not as a last-minute surprise.
For suppliers and wholesalers, we add trade accounts, customer-specific pricing, minimum order quantities and quick reorder lists, so regular customers can place orders in moments from the office, the warehouse or a job site, at any hour.
We configure your store, sales and delivery cut-offs on Brisbane time, with no daylight saving surprises. Meetings are booked on Queensland hours, and once live we host and maintain the store while your marketing plan drives new customers.
What We Offer
Whether you’re launching your first online store or ready to scale an established brand, we offer end-to-end e-commerce services tailored to how you sell and how your customers like to buy.
Shopify is a reliable, all-in-one platform that suits many growing retailers.
We design custom Shopify themes that reflect your brand rather than looking like every other store, configure apps thoughtfully to avoid bloat, and set up collections, filters and product templates that make browsing easy. You get a store that’s simple to manage and built to convert.
WooCommerce turns WordPress into a flexible online store with almost limitless customisation.
It’s a great fit if you want deep customisation, rich content alongside your products or unusual pricing and product rules. We build fast, secure WooCommerce stores with custom functionality, carefully chosen plugins and an admin area your team will find straightforward.
Moving from Wix, Squarespace, Magento, Neto, BigCommerce or an ageing WooCommerce build?
We migrate your products, variants, images, customers and order history, then map every old URL to its new page with 301 redirects. Careful planning and testing help protect your search rankings and keep the transition seamless for returning customers.
A smooth checkout reduces abandoned carts.
We integrate trusted payment options popular with Australian shoppers, such as Stripe, PayPal, Shopify Payments, Apple Pay, Google Pay and buy now pay later services like Afterpay. We streamline the checkout steps, add trust signals and make sure GST is calculated and displayed correctly.
Shipping can make or break an online sale.
We set up live rates, flat-rate zones, free shipping thresholds and click-and-collect, and connect your store to services like Australia Post, Sendle and ShipStation where they suit your business. Clear delivery information on product pages helps reduce hesitation and customer service enquiries.
Get your products in front of more shoppers.
We configure Google Merchant Center and Meta catalogue feeds so items can appear in Google Shopping and social ads, and integrate Klaviyo for welcome series, abandoned cart flows and post-purchase emails. These automations can help recover lost sales and encourage customers to come back again.
Areas We Serve
We build online stores for businesses across Brisbane and South East Queensland, from boutiques in Paddington and New Farm to health suppliers in Chermside, trade businesses in Logan and Ipswich, and growing family businesses in North Lakes, Springfield and Cleveland. Wherever you are based, we set up delivery and pickup to match the areas you serve.
We work Brisbane business hours (AEST (no daylight saving)) via video call
The kinds of local searches we help Brisbane businesses show up for on Google and in AI answers.
Pricing
The same transparent pricing everywhere in Australia. Your website is included free with any SEO or Social Media plan.
Sign up to any SEO or Social Media plan and we design, build, host and look after your website at no upfront cost. Logo and brand styling are included in every build.
A custom, lead-generating website for service businesses, trades and professionals.
$0upfront
Free with any SEO or Social Media plan
Cancelling your plan? Keep the site for a one-off $500 and it’s 100% yours.
A Shopify or WooCommerce store built to turn browsers into buyers.
$0upfront
Free with any SEO or Social Media plan
Cancelling your plan? Keep the site for a one-off $1,000 and it’s 100% yours.
Month-to-month SEO with no lock-in contracts. Every plan includes a free website and plain-English monthly reporting.
Local businesses starting out with SEO.
from$225/month
Steady growth for competitive local markets.
from$449/month
Multi-location or larger service businesses.
from$499/month
Maximum visibility, including AI search.
from$749/month
All prices in AUD. Monthly plans are month to month — cancel anytime. Websites are hosted and managed by us while your plan is active; buy out your site anytime to take full ownership.
How We Work
No jargon, no surprises. Here’s exactly how we take you from first call to measurable growth.
We learn about your products, customers, competitors and operations, and review any existing store, so we understand exactly what you need.
We recommend the right platform and integrations, map your catalogue structure and recommend the plan that suits, with a clear timeline.
We design your homepage, collection, product, cart and checkout experiences for desktop and mobile, refining them with your feedback.
We develop your store, import products, configure payments and shipping, connect your business tools and set up tracking and feeds.
We place test orders, check every integration, test across devices, set up redirects and then launch your store with care.
After launch, we host and maintain your store as part of your plan, driving growth through SEO, social, email and conversion work.
FAQ
Yes. Our team is based in Melbourne and works with Brisbane clients remotely through video calls, shared design links and email. We book meetings on Queensland time, keeping in mind that Brisbane is an hour behind Melbourne during daylight saving. Building and running an online store happens online anyway, so you get the same process and support as our local clients.
Yes. We can set up trade accounts with customer-specific or tiered pricing, minimum order quantities, quick reorder lists and the option to pay on invoice where that suits your business. Retail customers can still shop through a normal checkout on the same store. This is a common setup for Brisbane suppliers serving both builders and the public, and it means one store, one stock list and one system to manage instead of two.
Yes. We set up delivery zones by postcode, so customers in nearby suburbs can see a lower local delivery rate or choose pickup, while customers further out in Logan, Ipswich or Moreton Bay see rates that reflect the distance. Interstate orders can use Australia Post, Sendle or another carrier with live or flat rates. Customers enter their postcode and see only the options that apply to them, with clear delivery timeframes, so there are no surprises at checkout.
There is no upfront cost. Your store is designed and built for $0 when you join any monthly SEO plan, from $225 per month, or social media plan, from $299 per month. Logo and brand styling are included, and we host and maintain the store while you are subscribed. Cancel anytime, and keep the store for a one-off $1,000 buyout if you wish.
Yes. We can set up gift vouchers, digital gift cards and bookable experiences that customers purchase and receive by email, ready to redeem in person. For Brisbane tour operators, cafés and wellness businesses, vouchers are a simple way to bring in sales outside peak periods and give locals an easy gift option for visiting friends and family. Vouchers can be set with fixed values or tied to specific experiences, and each one tracks its remaining balance automatically.
Book a free e-commerce consultation over video, on Queensland time. We will look at how your customers order today, what is slowing sales down, and the store that would make buying from you easier.
Contact
Tell us what you’re working on. We reply to every enquiry within one business day, with honest advice and no pressure.
Michael Reid & team · Melbourne VIC 3000 · Mon–Fri, 8:30am–5:30pm