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(03) 9000 1234Brisbane’s builders, trades and service businesses are busy, and the admin behind every job keeps growing.
We automate the quoting, scheduling, invoicing and follow-up work that piles up after hours, connecting your job management, accounting and inbox with n8n, Make, Zapier and AI. Workshops and support run remotely on Queensland time, with no surprises when daylight saving starts down south.
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AI Automation in Brisbane
South East Queensland keeps growing, from new estates around North Lakes, Springfield and Logan to infill projects in Toowong and Fortitude Valley.
That growth means steady demand for builders, electricians, plumbers, landscapers and property services, but it also means more enquiries, more quotes and more paperwork for small teams that would rather be out on site than sitting at a laptop late at night. Health and property businesses across Chermside, Carindale and Cleveland face the same pressure with bookings and documents.
In many Brisbane trade businesses, the owner or a single office manager handles everything between the first phone call and the final payment. Enquiries come in by text, email and web form, quotes are built from memory and old templates, and supplier invoices are keyed in by hand. Engineering and resources services firms deal with a similar load, just with more compliance documentation, from inspection reports and safety paperwork to timesheets that need to be reconciled against client contracts every week.
Automation does not replace the skill of pricing a job or managing a site. It removes the repetitive steps around it: capturing enquiry details properly, drafting a first quote, chasing unsigned quotes, matching supplier bills to jobs and sending reminders when invoices go overdue. The owner still checks and approves the important decisions, but spends far less time on keyboard work.
Melbourne team · AEST hours
Serving Brisbane, QLD
The Challenge
These are the bottlenecks we hear about most from Brisbane trades, builders and service providers.
Owners often price jobs after a full day on site, rebuilding similar quotes from scratch. Slow quotes lose work to competitors, and rushed ones miss items. Much of the information needed is already sitting in the enquiry, photos and past jobs.
Leads arrive by phone, text, Facebook, email and the website form. Details get written on scraps of paper or lost in a personal inbox, and potential customers who never hear back simply call the next business on the list.
Materials suppliers, hire companies and subcontractors all send invoices in different formats. Someone has to read each one, match it to the right job and enter it into the accounting system, which is slow, error-prone and easy to fall behind on.
Following up overdue invoices and unsigned quotes is uncomfortable and easy to put off. Without reminders, cash flow suffers and work that was nearly won drifts away, even though the follow-up itself is a simple, repeatable task.
Our Approach
Our team is based in Melbourne and works with Brisbane businesses remotely, scheduling around your site days and Queensland time.
We know you are often on site, so discovery runs in short video calls with screen sharing, early morning or late afternoon if that suits. We see how you quote, schedule and invoice today before suggesting any changes.
AI can turn enquiry details, measurements and site photos into a draft quote using your own price lists and past jobs. You review, adjust and approve every quote before it goes out, so pricing decisions always stay with you.
We connect your job management software, such as ServiceM8, Tradify or simPRO, with Xero or MYOB and your inbox, so accepted quotes become jobs, supplier bills are matched to the right job and customers get timely updates automatically.
Automated, polite follow-ups go out for unsigned quotes and overdue invoices on a schedule you set. You can pause any reminder for a particular customer, and anything unusual is flagged to you rather than sent blindly.
What We Offer
We start with the processes that cost you the most time and frustration, then automate them in a way your team can trust. Every automation is scoped, built and tested in-house by our local Australian team.
We map how work actually moves through your business, then automate the repetitive steps using n8n, Make or Zapier.
New enquiries can be logged, assigned and acknowledged automatically, jobs can move between stages without manual updates, and the right people get notified at the right time. The result is fewer dropped balls and far less copy-and-paste admin.
Invoices, purchase orders, application forms, contracts and receipts often arrive as PDFs or photos that someone has to read and retype.
We build pipelines that extract the key fields with AI, validate them against your rules and send them into your accounting, CRM or job system. Anything uncertain is flagged for a person to check, rather than guessed.
A shared inbox can bury urgent messages under newsletters, quotes and follow-ups.
We set up AI that reads incoming email, categorises it, pulls out the important details, routes it to the right person or system and drafts suggested replies for review. Your team still decides what gets sent, but they spend far less time sorting and searching.
Leads from your website, Google Ads, social media and phone calls can land in one place, enriched and scored, with follow-up tasks created automatically.
We connect forms, booking tools and ad platforms to HubSpot, Pipedrive, Zoho or your CRM of choice, and build nurture sequences so promising enquiries never go cold while your team is busy.
Stop rebuilding the same spreadsheet every week.
We pull data from your accounting software, CRM, ad platforms and analytics into automated dashboards and scheduled summaries. AI can add a plain-English commentary on what changed and why it might matter, so managers get the numbers and the context in their inbox without anyone spending Monday morning on it.
Sometimes the best automation is AI built directly into a tool your team already uses.
We integrate OpenAI and Anthropic’s Claude models into internal systems, spreadsheets, help desks and custom apps to summarise, classify, rewrite, translate and extract information. We handle prompt design, cost controls, logging and fallbacks so the AI behaves consistently in day-to-day use.
Areas We Serve
We work with businesses across Brisbane and South East Queensland, from builders in North Lakes and Springfield to trades in Logan, Ipswich and Moreton Bay, health practices in Chermside and Indooroopilly, and engineering firms in the CBD. All workshops, builds and support happen remotely, scheduled around Queensland time and your busiest days on site.
We work Brisbane business hours (AEST (no daylight saving)) via video call
The kinds of local searches we help Brisbane businesses show up for on Google and in AI answers.
How We Work
No jargon, no surprises. Here’s exactly how we take you from first call to measurable growth.
We start with a free call to understand your business, the tools you use and the tasks that eat up the most time, then prioritise the best opportunities.
We document the current process step by step, including exceptions and edge cases, and agree what the automated version should do and where people stay involved.
You receive a written proposal with scope, timeline, a project quote and estimated ongoing platform and AI costs, so you can make an informed decision.
We build the workflow, connect your systems, design and test the AI prompts, and add error handling, alerts and review steps where they’re needed.
We run the automation against real examples from your business, often alongside your existing process, then switch it on once results are reliable.
We train your team, monitor performance and accuracy, and refine the workflow as your business changes or new automation opportunities emerge.
FAQ
Yes. Our team is based in Melbourne and every Brisbane project runs remotely through video calls, screen sharing and shared project boards. Because Queensland does not use daylight saving, we keep an eye on the time difference over summer and schedule sessions on Queensland time. Short calls fit around site work, and we test every automation with you before it goes live.
AI can draft a first version, but it should not set your prices on its own. We set it up to use your price lists, standard inclusions and similar past jobs, then produce a draft from the enquiry details and photos. You check the scope, adjust the numbers and approve it. Most owners find editing a draft much faster than starting from a blank template.
We regularly work with tools such as ServiceM8, Tradify, simPRO, Fergus, Xero, MYOB, Google Workspace and Microsoft 365, along with common CRMs and booking systems. If your software has an API or reliable integration options, we can usually connect it. Where an integration is limited, we will tell you plainly rather than build something fragile. During the discovery call we confirm what is possible with your current setup before quoting anything.
Not if they are set up thoughtfully. We write reminders in your tone, space them sensibly and stop them automatically once a quote is accepted or an invoice is paid. You can exclude particular customers, such as long-standing builders you deal with personally, and any reply from a customer goes straight to a person rather than triggering another automated message.
We quote each project after a free discovery call, because the effort depends on which tools you use, how your jobs flow and how many exceptions there are. You get a fixed project price and an estimate of any ongoing platform or AI usage fees. Many Brisbane businesses start with one workflow, such as enquiries or supplier invoices, and expand from there.
Book a free discovery call. We will look at how your Brisbane business handles enquiries, quotes and invoices, then show you which steps can be automated safely and which are best left with you.
Contact
Tell us what you’re working on. We reply to every enquiry within one business day, with honest advice and no pressure.
Michael Reid & team · Melbourne VIC 3000 · Mon–Fri, 8:30am–5:30pm