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(03) 9000 1234Visitors come to Tasmania for experiences, from Salamanca markets and harbour cruises to wilderness walks, distilleries and Huon Valley produce.
We build booking platforms, self-guided tour apps and customer portals that help Hobart operators and producers sell more, run smoother days and keep guests engaged, delivered remotely with code that belongs to you.
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Web & Mobile App Development in Hobart
Tourism and hospitality are central to Hobart’s economy, supported by a strong food, wine and produce sector and a busy arts and creative scene.
Many operators are small, owner-run businesses offering something distinctive, whether that is a guided walk, a boat tour, a tasting experience or a festival, and they compete for visitors who plan much of their trip on their phones. A clunky booking process or a slow site can quietly cost a sale.
Third-party booking platforms bring reach, but they take a cut and own much of the customer relationship. Operators with a growing following often want their own booking flow, a way to send guests useful information before they arrive and a simple tool for staff to manage capacity, manifests and weather changes on the day. Owning that experience builds loyalty and repeat visits over time.
Tasmania’s landscape adds another layer. Coverage disappears quickly once visitors head out of town, so self-guided tours, trail guides and on-site apps need to keep working offline. We plan for that from the outset, and deliver Hobart projects remotely through video workshops, shared boards and regular demos of working software you can try in the field, on the same time zone as our Melbourne team.
Melbourne team · AEST/AEDT hours
Serving Hobart, TAS
The Challenge
These are the issues Tasmanian tourism, hospitality and produce businesses tend to raise when they first talk to us.
Relying entirely on third-party booking sites means paying commission on every sale and having limited access to guest details. For small Hobart operators, those fees add up across a season and make repeat business harder to build directly.
Visitors heading to the Tasman Peninsula, the Huon Valley or kunanyi/Mount Wellington can lose coverage quickly. Tour and trail apps that depend on a live connection stop working just when guests rely on them for directions and stories.
Demand surges over summer and around major festivals, then drops away in winter. Staff juggle phone bookings, changing capacity and weather cancellations, and manual processes that cope in the off season quickly break down when it gets busy.
Most guests plan their Tasmanian trip from elsewhere, often weeks ahead. Without a fast, mobile-friendly booking experience and clear pre-arrival information, operators lose bookings to competitors who make planning, booking and paying noticeably easier on mobile.
Our Approach
Our Melbourne-based team works with Hobart clients remotely, on the same time zone, using video workshops, shared boards and fortnightly demos.
We build booking and payment flows for tours, tastings and experiences, with capacity management, gift vouchers and automated confirmations. Bookings come straight to you, so you keep the guest relationship and reduce reliance on commission-based platforms.
Self-guided tour apps download maps, audio, images and stories in advance, then use GPS to trigger content at each stop. Guests get a rich experience even where there is no signal, which suits much of Tasmania’s landscape.
Staff apps show manifests, guest notes and dietary requirements, and let you message guests about weather or timing changes in a few taps. Peak season runs smoothly without the phone ringing constantly or details slipping through.
For producers and hospitality venues, we build member apps, club ordering and loyalty features that keep mainland and local customers connected after their visit, with integrations to your existing e-commerce, booking and email marketing tools.
What We Offer
From a lean MVP to a full-featured platform, we shape the scope around your goals, users and budget. Every project is planned, designed and built by our local team, with clear communication from the first workshop to launch day and beyond.
Browser-based software tailored to the way your business works, from booking and quoting systems to dashboards and workflow tools.
We build with React, Next.js, Node.js and Laravel, choosing the stack that suits your project rather than forcing a favourite. The result is a secure, responsive application that runs on any device without needing an app store download.
Turn a service into a product, or give clients a self-serve space to manage their accounts.
We build multi-tenant SaaS platforms and customer portals with user roles, subscriptions, secure logins, reporting and notifications. Each one is architected to scale as your user base grows, so you’re not forced into an expensive rebuild the moment things take off.
One codebase, two app stores.
Using React Native or Flutter, we build iOS and Android apps that look and feel native while keeping development and maintenance costs sensible. When your app genuinely needs deep device features or maximum performance, we can build native Swift or Kotlin components, or a fully native app, instead.
Got an idea you need to test with real users?
We help founders strip a concept back to the features that prove it works, then design and build a polished minimum viable product quickly. You get something you can put in front of customers and investors, plus a clean foundation to keep building on once the idea is validated.
Most apps don’t live in isolation.
We design and build secure REST and GraphQL APIs, and connect your software to the platforms you already rely on, including CRMs, accounting tools, payment gateways like Stripe, ERPs and third-party data services. Good integrations remove double handling and keep information accurate across every system your team touches.
Great software starts with understanding how people will use it.
We map user journeys, create wireframes and design clickable prototypes in Figma so you can test the experience before a line of code is written. The final interface is clear, accessible and consistent, which means less training, fewer support requests and happier users.
Areas We Serve
We work with tourism and hospitality operators around Salamanca, Battery Point and the waterfront, creative and produce businesses in North Hobart and Moonah, and experience providers from Kingston and Huonville to Sorell, Bellerive and Brighton. Every project runs remotely, so businesses anywhere in Tasmania get the same process, communication and support.
We work Hobart business hours (AEST/AEDT) via video call
The kinds of local searches we help Hobart businesses show up for on Google and in AI answers.
How We Work
No jargon, no surprises. Here’s exactly how we take you from first call to measurable growth.
We start with a free discovery call to understand your idea or problem, your users and your goals, then run a workshop to define requirements and priorities.
You receive a written proposal covering features, technology, timeline and a custom quote. We agree what’s in the first release and what can come later.
We map user journeys, create wireframes and build a clickable prototype, refining it with your feedback and, where possible, real users.
Our developers build the app in short sprints, sharing working features regularly so you can test progress and adjust priorities along the way.
We test functionality, security and performance across browsers and devices, then deploy to production and manage App Store and Google Play submission.
After launch we monitor stability, fix issues, keep dependencies updated and help you plan and build new features based on user feedback.
FAQ
Yes. We build direct booking platforms for tours, tastings and experiences, with live availability, secure payments, gift vouchers and automated confirmations and reminders. Many Hobart operators keep listing on third-party sites for reach while steering returning and referred guests to their own booking flow. That way you keep more of each sale and own the guest relationship for future marketing.
It can, and in Tasmania it usually should. We build tour apps that download maps, audio, photos and stories before guests set off, then use the phone’s GPS to trigger the right content at each stop, with no data connection required. Updates and analytics sync next time the phone is online, so you can still refresh content and see how guests use it.
Our team is based in Melbourne and works with Hobart clients remotely, on the same time zone. Discovery workshops run over video, prototypes are shared to your phone so you can test them on location, and we demo working software every fortnight. We can also plan the project around your season, so major testing and launch avoid your busiest weeks.
We can. Common projects include wine and spirits club apps, member ordering portals, cellar door tools and wholesale ordering for restaurants and retailers. These connect with your existing e-commerce, inventory and accounting systems, so orders and member details stay consistent. The aim is to keep visitors buying from you long after they have flown home to the mainland. Every integration is confirmed during discovery.
We quote every project individually after a free discovery call, because cost depends on features, platforms, offline needs and integrations. Many operators start with a focused first release, such as direct booking or a single tour, then add features in later stages. The source code and intellectual property transfer to your business once the final payment is made, along with the app store and cloud accounts.
Book a free discovery call. We will talk through your experiences, your guests and your busiest days, then outline an app that helps you sell directly and run each season more smoothly.
Contact
Tell us what you’re working on. We reply to every enquiry within one business day, with honest advice and no pressure.
Michael Reid & team · Melbourne VIC 3000 · Mon–Fri, 8:30am–5:30pm